Terms of service
Terms & Conditions
Last updated: June 2026
Welcome to Malaysia Creator. By accessing or using our website, products, services, or making a purchase, you agree to the following Terms & Conditions. Please read them carefully before using our website.
1. General
Malaysia Creator operates this website and related services to provide customers with products, merchandise, event tickets, and online shopping services.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
By continuing to use this website, you agree to any changes made.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or have permission from a parent or guardian
- All information provided is accurate and complete
- You are legally allowed to use the selected payment method
3. Products & Services
We strive to ensure that all product descriptions, images, pricing, and information displayed on this website are accurate.
However:
- Product colors may appear slightly different depending on screen settings
- Availability of products may change without notice
- We reserve the right to discontinue or modify products at any time
4. Orders
When placing an order:
- You agree that all information submitted is accurate
- Orders are subject to acceptance and availability
- We reserve the right to cancel or refuse any order if necessary
Once payment is successfully processed, you will receive an order confirmation.
5. Pricing & Payments
All prices displayed are in Malaysian Ringgit (RM) unless stated otherwise.
Prices may change at any time without prior notice.
Payments are processed securely through trusted third-party payment providers.
Malaysia Creator is not responsible for payment issues caused by banks, payment gateways, or third-party providers.
6. Shipping & Delivery
Delivery times provided are estimates only and may vary depending on:
- Courier service
- Delivery location
- Weather conditions
- Public holidays
- Unexpected delays beyond our control
Customers are responsible for ensuring shipping details are correct before completing an order.
Malaysia Creator is not responsible for failed deliveries caused by incorrect customer information.
7. Refunds & Cancellations
Please refer to our Refund Policy for full details regarding refunds, exchanges, returns, and cancellations.
Certain items such as promotional products, limited releases, or event tickets may not be refundable unless stated otherwise.
8. Intellectual Property
All content on this website including:
- Logos
- Branding
- Images
- Videos
- Graphics
- Text
- Designs
are owned by Malaysia Creator unless otherwise stated.
No content may be copied, reproduced, distributed, or used without written permission.
9. Prohibited Use
You agree not to:
- Use this website for unlawful purposes
- Attempt to hack or disrupt the website
- Upload harmful software or malicious content
- Misuse our services or systems
- Use our content without permission
We reserve the right to terminate or restrict access if these terms are violated.
10. Third-Party Services
Our website may contain links or services provided by third parties.
Malaysia Creator is not responsible for the content, policies, or actions of third-party websites or services.
11. Limitation of Liability
Malaysia Creator shall not be held responsible for:
- Delayed deliveries
- Website interruptions
- Product availability issues
- Payment gateway issues
- Courier-related problems
- Indirect or consequential losses arising from the use of our website or services
All services and products are provided on an “as available” basis.
12. Privacy
Your use of this website is also subject to our Privacy Policy.
By using this website, you consent to the collection and use of information as described in our Privacy Policy.
13. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of Malaysia.
14. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of this website after updates are posted constitutes acceptance of those changes.
15. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Company Name:
MY CREATOR SDN. BHD.
Registration Number:
202501058464
Business Address:
D-1-18 Savanna Lifestyle Shop, Jalan BBLS 2, Bandar Baru Lembah Selatan, 43800 Dengkil, Selangor, Malaysia.